So in this video, Brian and I talk about a few important topics, including customer service, retail operations and service, and caring about your […]
Yearly Archives: 2012

“This two-part webinar will introduce you to Pinterest, the explosively popular free visual bookmarking service. In Session One, Pinterest experts John LeMasney and Hilary […]
Pinterest for Libraries, a webinar on September 25th, 2012 and ...

In which LeMasney realizes he made a huge mistake in giving into Verizon’s cable hookup lure. So, I have been a cable cutter for […]
On cable cutting, indulgence, and simplicity
So, today, I was in the mood for breakfast, and had some extra time to make it. I just picked up some eggs last night […]
A simple breakfast, loaded with deliciousness.
I recently worked very closely with Julie Strange on a library program’s visual branding project that focused on the ideas of exploration, new horizons, and breaking […]
DEAL: A library visual branding collaboration
A very dear friend just asked me a very interesting question, which I’ll paraphrase to “Is there a conflict for you between your love […]