On the convenience and simplicity of retail shopping 1


 

So in this video, Brian and I talk about a few important topics, including customer service, retail operations and service, and caring about your work environment. What does this have to do with health and calories? Everything. Talking about physical health so often excludes mental health, and having a good or bad shopping experience can greatly alter one’s mental health for a time.  If food outlets, retail operations, and even educational institutions considered the real, unaltered experiences of their customers, really felt the pain of the transaction, they would know exactly the ways in which they must change. I can not believe that any Best Buy manager that cared about improving sales would go through the recent experience that I had (described in the video above), where I went from a real joy of the purchase, to a feeling of personal disregard, to an open anger about the way that I was treated as a customer, and not change the operation at a very basic level to improve the outcomes. My health includes my mental health, and I will now actively avoid Best Buy to keep it.

 

This content is published under the Attribution 3.0 Unported license.


About lemsy

John LeMasney is an artist, graphic designer, and technology creative. He is located in beautiful, mountainous Charlottesville, VA, but works remotely with ease. Contact him at: lemasney@gmail.com to discuss your next creative project.

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One thought on “On the convenience and simplicity of retail shopping

  • Ryuutei

    Interesting and pleasant video, I’d just agree that sellers should treat better their clients ; saddly here clients are handled like slaves or foes whatever you are going, it’s depressing.

    About the Apple against samsung, I feel like those big companies do this like a sport ; recently there was Bethesda who sued Mojang about the name of their coming card game that is not a concurent of the bethesda’s hit. There’s no logical reason to do this, just juridic logic -it’s crazy-

    Thanks for this video, I’m waiting for the next one.