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27 questions on being a technology consultant: A high school class interviews John LeMasney

Losing Weight: John LeMasney after picture
John LeMasney

What is this all about?

I volunteer to take part and present in classroom interactive sessions arranged by Nepris.com. It is mostly with grade and high schools who want to talk with experts on a particular topic. I’m honored to do the work. This morning, I had the opportunity to answer the following interview questions via video chat with Stephanie Edmiston’s class in BENTON MIDDLE SCHOOL, BOSSIER PARISH via Nepris. Here’s the session description:

“Students enjoy learning about careers from people who are in the field. They like to understand how they can get on a career path and greatly appreciate practical insights and advice.” – View Session | Nepris – https://app.nepris.com/#!sessions/view/36551

Since I was going to answer these questions live, I decided to write out my answers beforehand to think about my logic, and so I’d be able to share the answers with you.

Also, Nepris was kind enough to share the video with me, so here is the video as well.

27 Interview questions for John LeMasney about being a technology consultant.

1. For an information technology/cyber security related career, what paths, opportunities, and/or strengths should the student identify or focus on?

JL: Mathematics, observational skills, and Linux. Also, try to understand every detail of knowledge contained in some thing. It can be anything: flowers, food, language. Be the most dedicated enthusiast of something, and know it through and through. Mine is Inkscape.

2. What is the job outlook in the information technology/cyber security field?

JL: Increasing exponentially. Internet of things, Cyber attacks nationally and internationally, Sony, etc.

3. How did you become interested in this field?

JL: I first caught the bug in a class in college where we were in a computer lab. I wanted desperately to be a computer lab tech for the classroom. I wanted to help people to know what I knew about computers and technology. It excited me, and I spent the rest of my life doing that.

4. Did you know you were going to do this job when you were a teenager?

JL: Not really, but I was an early enthusiast. I learned Basic on a TI99-4A at 12, basically at the urging and influence of my mother (sensing the increasing importance of technology), and I fell in love with technology in waves throughout my life.

5. What is your educational background?

JL: I have a Bachelor’s of Fine Art in Sculpture, and a Master’s in Organizational Leadership with a focus on Communications. I am a lifelong learner. People tend to find my Degrees odd, in that there are not technology degrees there. My knowledge about technology comes from my passion for it. My degrees helped with understanding creativity and organizations, and I use those skills every day in my technology work.

6. What types of courses do you recommend for high school students?

JL: Science, Technology, Engineering, Arts, and Math. (STEAM)

7. Did you find any clubs or extra-curricular activities especially helpful?

JL: I find the rise in robotics teams and Makerspaces to be amazingly helpful. There are often computer enthusiast clubs, and lots of opportunities to learn about making and hacking. We are having a Princeton Hackathon to help solve civic problems like potholes with tools like Arduino. The entire community is welcome to learn to hack.

8. Is an advanced degree essential to career success in this field?

JL: No, though I find that pursuing higher levels of knowledge to be very common among hackers. Hackers are often lifelong learners.

9. What skills are the most important to acquire in this field?

JL: Learn and practice open source code. Learn everything you can about the ways that code works, which you can do with open source projects. Then, use it in unexpected ways. Figure out the essence of what makes code work, and you can be a stellar computer security specialist or technologist.

10. What professional organizations should students join to be successful in this field?

JL: Join Maker groups and find Makerspaces in your area, often in libraries. Look for Linux Users Groups (LUGs) and Computer Users Groups (CUGs), and find topics to present on.

11. Your consulting practice covers a wide range of services. What is your primary focus, and what are your major job responsibilities?

JL: My primary focus is Web Development, and my job responsibilities include Server Management (Apache, MySQL), Service Management (WordPress, Drupal), Graphic Design (Inkscape), Branding (a marketing imprint), and Customer Service (how can I help you?).

12. Do you work with other people, on a team, or by yourself?

JL: All of the above. I am an individual consultant, with my business. I work alone a lot, or in co-working spaces, like my library, because it often leads to new connections or re-connections with colleagues and clients. I often pair or team up with people for short-term or long-term projects. I just had dinner with the team for TEDxCarnegieLake, in which I was the technologist on staff. I also teach at several local libraries, schools, and universities, all of whom have people I have to work with to arrange times, space issues, technology infrastructure, etc. I recently worked with the technology staff of a local school district to migrate to Google Apps for Education, all of whom knew most of what I knew.

13. What is your typical day like?

JL: I start at about 9 am, and often go until 2 am. My life and work float in and out of each other, which keeps things interesting. If I have meetings that day, I usually arrange them in places near each other to keep travel down, and often between 10-12 or 2-4. I have some luxury with my meals, which is nice, because I love to cook and I’m a foodie. Also, I will often reward myself with a nice walk if I’m keeping up with projects. The work-life balance of a consultant can be very rewarding. I usually keep coding work for late at night, when it’s quiet, and I can focus. But it’s hard to describe a typical day, as I don’t often have two days alike.

14. What are the greatest challenges and rewards of your position?

JL: The greatest challenge, by far, is keeping a steady income and managing it. In the work that I did in Academia as an Instructional technologist, there was a check that came every month. Now, I get lots of checks, but all with relatively small amounts compared to a 9-5 job. There are a lot of $125 checks that have to come in to add up to a $40,000 salary.

The greatest reward by a mile, is flexibility. If I don’t want to work today, and can afford to take a break, I do. No demerits, no excuses, no concerns. If I want to go take a walk because it is an amazingly beautiful day, I do. It would take a hard, hard year to make me want the 9-5 schedule back.

15. Do you travel in your work?

JL: I travel a lot! I travel every week to NYC, Princeton. Philadelphia, Cherry Hill, Bucks County, Trenton, and other local areas for work. However, I visited (with gratis travel) to LA, San Francisco, Washington DC, Maryland, and Chicago since January. I really do not enjoy driving, but I do get to listen to my favorite podcasts, like All About Android, and This Week in Google.

16. Can you work from home some or part of the time?

JL: I work from home most of the time, unless I am meeting a client, or presenting. There are days where I work all day from home, and never leave.

17. Are there any health hazards in this profession?

JL: Generally speaking, not really. I encountered a lot more danger in my time as an artist with chemicals and solvents and tools. There is a lot of driving, and the issues that go with that. I guess inhaling solder fumes or getting electrocuted, maybe? There are a lot of amps in a power supply.

18. How would you describe the culture of your workplace?

JL: Casual, organized, comfortable, utilitarian, knowledge-oriented, natural, creativity-oriented, mindful, technological, healthy, sunlit, cat-friendly, human friendly, equal, warm, garden.

19. What is a common myth or misconception about your job?

JL: I am often surprised at how often truly brilliant people marvel at what I know about technology. I think that people think that it is a special kind of knowledge, but it’s only as special as 1000 other expertise areas, like cooking or gardening or fishing or selling, all of which have an amazing depth and breadth to explore. The myth is that technology is especially difficult to learn or know deeply comparative to any other expertise worth diving into. .

20. Contrast the role of an independent consultant with employment in a large company.

JL: I’ve done both. In a large company, you are a cog. I am not using the term negatively. You might be a very important cog that keeps the mill running, but at the end of the day, you are a small part of a large machine. As an independent consultant, you are the entire machine connecting to cogs of other machines.

21. What do you enjoy most about your job?

JL: It’s a toss-up between waking up when I want and the pride that I feel in my work.

22. Can you describe related jobs in your field of work which might also be of interest to the students?

JL: System Administrator, Emerging Technologist, App developer.

23. What type of student work or internship experience would employers look for in a job applicant?

JL: Library, volunteer, tutor, study abroad, web development intern. At least that’s what I would look for. In all honesty, the interview is most important, and it’s the answers you can give to problems they have more so than anything else. If you can describe how to solve a problem the employer didn’t know they were having, that’s impressive. Security expert applicants should find holes in the systems of their potential employers and demonstrate them in interview. I’d hire that person.

24. How did you locate the right people to help you along the path to a successful career?

JL: I have no earthly idea. My best explanation is that I made myself available, offered to volunteer, and put myself in contact with ‘hubs’, people who enjoy connecting people. The person who launched my independent consultant career asked me to speak at a library about technology, and that is when everything changed as far as considering technology as an independent consultant. She ended up creating hundreds of connections for me, including many other hubs, and I will be forever grateful. Her name is Janie Hermann, she is at the Princeton Public Library, and she is a force to be reckoned with. She and other members of the library recently won an award for programming at PPL from NJLA. #Libraries have become incredibly important to my work, mostly because of Janie.

25. What type of compensation range and benefits should students expect in this industry?

JL: As a technologist or manager at a university, expect between 50-90 unless you pursue administrative positions, which can be 120,000 or more. As an independent consultant, expect more like 40-60 for a few years. Develop a business plan if you want to be an independent consultant. Know your expenses through and through.

26. In this field, is it more common to be paid by a predetermined consultant fee, sales commission, or salary?

JL: I don’t know anyone in my industry who works on commission. We are often selling ourselves or selling an idea and executing it, but not for commission. 🙂 Technologists in organizations are often salaried. I work on a rate that varies according to the client. Here’s my Rate and Policy Doc:
https://docs.google.com/document/d/1trir4rpKcTeK0xBWZcEPbE9cGcv6S5ycB18yEK36-5Y/pub?embedded=true

27. What is the most important piece of advice you would give to someone going into this career field?

JL: Treat people well. Treat people with kindness and dignity and truth. Learn everything you can and then give that knowledge away as freely as you can. Become a source of joy for the people you work with. Laugh every day.

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Free design course tonight at Princeton Public Library

Design Course for the non-designer.

Tonight, at 7 pm in the Technology Center at Princeton Public Library, I will be teaching a design course for free to the public about the basic tenets of graphic design. No registration is necessary. In the class, we will discuss color, typography, layout, shape, format, tools, inspiration and more. The increasing importance of visual literacy for communication in an increasingly visual communication environment means that those who are simply using text, clip-art, and other more common tools are making messages that are getting lost among more visual presentations. Come visit us and let’s fix that.

“This workshop covers the foundations of design principles, key (free) tools for design and illustration, and sources for inspiration to help you create the best visual solution for your particular needs. Learn about color theory, typography, layout and more. Instructor: John LeMasney.  Skill Level: Intermediate” – Graphic Design for Non-Designers | Princeton Public Library –

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Collaboration channels: On the way that we work together now.

A funny thing happened in planning the Forum

I was fortunate to be asked by Sophie Brookover and Library Link NJ (visit them at http://librarylinknj.org/ for great Library resources, insight, and help, especially for New Jersey Libraries) to co-host a Facebook Forum on effective Social Media for Libraries, and in the post-show we had a discussion about other topics for future events. We discussed a few things, but one interesting topic that came about was the idea of the ways that we had worked together to plan and collaborate for the Forum. In case you want to see the record of the forum, please visit the status update where that discussion lives.

Facebook logo Español: Logotipo de Facebook Fr...
Facebook logo Español: Logotipo de Facebook Français : Logo de Facebook Tiếng Việt: Logo Facebook (Photo credit: Wikipedia)

At any rate, in planning for the event, we used five communication/collaboration channels, all interesting and useful in their own right. I’m writing this to organize my thoughts for the potential future products we talked about, and to give you some insight into our process. I talk about each of these in increasing order of communication channel richness. In other words, as we progress in this document, the capabilities for more sensory information increases.

Facebook discussion

Facebook Notifications Management (Mark as Spam!) In Facebook, each status update has a discussion attached to it. There, we can have a social gathering complete with links, pictures, video, text and other media types. If you can digitize it and produce a link to it, it’s fair game, though Facebook does a very good job of presenting the visuals right inline in the discussion. The key reason that we used it was because we wanted it to be open, sharable, publicized, fairly rich, archived for posterity, easy to use and join, and able to join people from all over. One unexpected benefit was that Sophie and I were both kind of sick with colds, coughing and sniffling, but no one had to suffer through our potentially contagious presence!

Google Drive

LT - Google Drive - Files Vs Docs Since the forum is run on inquiry and discussion, we needed a planning document, and Google Drive provided a perfect platform for us to write our questions, rules, and reminders together both synchronously and asynchronously. Since Sophie and I both have and use our Google accounts, it was no effort or question. Plus, we got to see what each other was writing as we wrote it, discuss the changes by phone, add links, quotes, formatting, and photos. We would have lost the ability to format properly or keep easy track of the document if we used Facebook messaging or statuses, for instance, and the privacy settings of the document are quite flexible.

by-Phone

Car Telephone
Car Telephone (Photo credit: bjosefowicz)

Because writing in text makes it very difficult to emote, and writing planning documents and discussions can easily trigger miscommunication, missed messages, and general confusion, we opted to talk by phone as we planned our Forum. Even though our voice based communication was sparse as we typed, it allowed for easy and quick clarification, justification, and suggestion with the added benefit of those temporary notes not being archived and cluttering our documents. We also had the ability to smile, laugh, end our sentences in a question tone, and show other emotions to underline our feelings as we spoke.

Google Hangouts

During the Forum itself on Facebook, Sophie and I used Google Hangouts as a rich backchannel to add all the benefits of phone communication with a video layer on top. Seeing a raised eyebrow, a smile, or a shake of the head during discussion added yet another layer of communicative understanding to our backstage work. I noted that it was a bit strange for us to use such a rich method for our backchannel of two participants while using a relatively thin channel in Facebook for the real event, when typically thin channels like Twitter are used for backchanneling while the main event is fairly rich. In this particular case, though, it was absolutely perfect. She and I were able to note changes to each other, clarify responses before typing, and give insights into the participants’ history and experience without anyone hearing our chatter in the public facing Forum.

In-Person

Handshake

Before the first planning event, Sophie and I happened to both be presenting at the NJLA Adult Services forum and we got to see each other, greet each other, reinforce our in-person friendship and camaraderie, and have a rich discussion in real space. It was convenient that we both happened to be scheduled to speak and had the time to talk for a few minutes, because although this is by far the richest collaboration and communication channel it also represents the most effort. She and I probably both had to drive for 40 minutes to get there, spending time, gas, money, and planning, and if we hadn’t been going to this event anyway, we likely would not have had the opportunity to meet. In fact, while I list Sophie among my most valuable and respected colleagues, I have probably only been in the same physical space with her a handful of times. This shows the value of our other methods here, for sure.

How about you and your collaborators?

201107029

What methods do you use for communication and collaboration, and what benefits do they bring? Are you using email, Facebook messaging, Twitter DMs,  or other methods to work together? What has worked best for you and what was the context of that success? What might Sophie and I have done instead of this and still get all the benefits of these various channels? List your answers, feedback and experiences in the discussion below!

 

 

 

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The case for improving your visual creation skills #design #technology #transliteracy

It is becoming more important to know how to create original images, videos, and other visual content. You need transliteracy skills.

20060410 (2)
20060410 (2) (Photo credit: nikontino)

In the same way that it has traditionally been important to know how to read, write and perform arithmetic as a basic skill set of  communication, it has become increasingly important for people to create their own images, video, and other graphics to communicate their particular message effectively. It’s almost as though people only recently realized their visual preferences, maybe as a reaction to the emergence of visually motivated social networks like Pinterest, a place for people to curate, share, and collect images with verbal content becoming secondary.

A more visual web of content requires new skills.

A screenshot of the GIMP 2.2.8 raster graphic ...
A screenshot of the GIMP 2.2.8 raster graphic software. (Photo credit: Wikipedia)

As we move towards more digital interactions, and enjoy more visual web content from producers as a first introduction to their messages, we can see that they are creating a digital trail for themselves. Other people then find and interpret what they are about through quick visual assessments. If you look at my Pinterest boards, you will quickly get a sense of what I am about, because the cursory glance at a series of images does not carry the threshold of understanding that reading text does. We must slow down and engage our verbal brain to interpret the letterforms, then the words, then the combination of words to make meaning. With images, we need only recognize the items in the image to begin interpretation. We want to be able to leave our own visual trail, one with interesting, insightful, and communicative images, videos, and graphics that tell our story. If you do not know how to edit a photograph, make cuts, titles, and transitions in video and audio, or create a reasonable graphic, you will become more reliant on others to produce, edit, or change content for you. In the same way that you would not have to rely on someone else to create your word processed documents for you, you do not want to rely on someone else for mediating your visual content.

You can learn how to make great images and videos.

There are fantastic free tools and resources to begin to learn how to use these toolkits in the same way that you learned how to use browsers, word processors, spreadsheets, and operating systems. If you learned by spending time in the applications, the same will likely be true for visual applications. If you learned by reading a book, you may want to try the same for these applications. In order to learn Inkscape, an open source illustration application like Corel Draw and Adobe Illustrator, by book, I strongly suggest The Book of Inkscape, by Dimitry Kosonov. You likely learned word processing and other  applications because a need arose for you to become familiar with them to do schoolwork, business, or to communicate with others. A new need has emerged in digital transliteracy: for people to communicate in person, on paper, on-screen, in images, in video, in voice, and in graphics.

You can be your own graphic designer, video producer, or photographer with the skills to support you.

English: An infographic illustrating and compa...
English: An infographic illustrating and comparing the popularity of different geosocial networking services (Photo credit: Wikipedia)

With newly acquired video editing, image manipulation, and other visual media skills, you can begin to tell new stories that move people differently than a page or a voice can, take part in the remixed web, leave your creations waiting to be found and enjoyed, and have a kind of digital presence that engages, sticks with visual learners, and promotes you differently than text can because of the very nature of the media.

 

I’d like to help you to gain these skills!

Contact me at lemasney@gmail.com or 609-553-9498 to talk about how we can begin to acquire these skills for your organization, service, or product. Let’s do something great together!

 

 

 

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Teaching: Comm 563 at Rider University, Spring 2011

The logo of the blogging software WordPress.
Image via Wikipedia

I am now co-teaching a graduate level course in the Communication track of the MA in Organizational Leadership program at Rider University. The course, COMM 563, is Digital Media Communication. In the class we focus on the issues, concepts, and problems of organizational communication using digital media. The course uses WordPress as a learning and posting platform, and participants learn how to develop effective publishing skills, integrating various digital media, and developing an audience for their brand.

http://comm563.wordpress.com

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portfolio

345 of 365 is the beginning of the end #Inkscape #design

Nothing left to say
Nothing left to say

Except that Shaun Holland inspired this. Thanks, Shaun.

tags: silence, communication, signage, breakdown, quiet, Inkscape, design, type, typography, 365, open source, creative commons