16 of 365 – Cognitive dissonance design principle by John LeMasney via lemasney.com
Cognitive Dissonance occurs when a statement or idea causes conflict or discomfort because there is a motivating part and a demotivating part of the idea. For instance, cognitive dissonance occurs when you want to leave or stop using a service because of the cost, but you will have to do a lot of work or lose features when you leave. If you’ve ever tried to leave your cable company, for instance, they may have tried to cause cognitive dissonance by offering free services if you stay.
In this illustration, I repeat a statement that has caused plenty of cognitive dissonance, if you love me, you’ll do something that I’d like you to do that you’d rather not do. If the emotional connection with this person is strong, you are more likely to act to show that.
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