The Customer and the Service: On recognition, engagement, and jerkdom.


In this session, Sean Piotrowski and John LeMasney talk about customer service in the contexts of the value of recognition, client engagement, and not being a total jerk just because you suddenly realize that they don’t hold immediate clear value for you.

 

This content is published under the Attribution 3.0 Unported license.


About lemsy

John LeMasney is an artist, graphic designer, and technology creative. He is located in beautiful, mountainous Charlottesville, VA, but works remotely with ease. Contact him at: lemasney@gmail.com to discuss your next creative project.

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