{"id":1162,"date":"2012-09-05T13:10:53","date_gmt":"2012-09-05T17:10:53","guid":{"rendered":"http:\/\/lemasney.com\/?p=650"},"modified":"2012-09-05T13:10:53","modified_gmt":"2012-09-05T17:10:53","slug":"on-the-convenience-and-simplicity-of-retail-shopping","status":"publish","type":"post","link":"https:\/\/lemasney.com\/consulting\/2012\/09\/05\/on-the-convenience-and-simplicity-of-retail-shopping\/","title":{"rendered":"On the convenience and simplicity of retail shopping"},"content":{"rendered":"<p>&nbsp;<\/p>\n<span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe loading=\"lazy\" class=\"youtube-player\" width=\"580\" height=\"327\" src=\"https:\/\/www.youtube.com\/embed\/fEemhzmrzKg?version=3&#038;rel=1&#038;showsearch=0&#038;showinfo=1&#038;iv_load_policy=1&#038;fs=1&#038;hl=en-US&#038;autohide=2&#038;wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\"><\/iframe><\/span>\n<p>So in this video, Brian and I talk about a few important topics, including customer service, retail operations and service, and caring about your work environment. What does this have to do with health and calories? Everything. Talking about physical health so often excludes mental health, and having a good or bad shopping experience can greatly alter one&#8217;s mental health for a time. \u00a0If food outlets, retail operations, and even educational institutions considered the real, unaltered experiences of their customers, really felt the pain of the transaction, they would know exactly the ways in which they must change. I can not believe that any Best Buy manager that cared about improving sales would go through the recent experience that I had (described in the video above), where I went from a real joy of the\u00a0purchase, to a feeling of personal disregard, to an open anger about the way that I was treated as a customer, and not change the operation at a very basic level to improve the outcomes. My health includes my mental health, and I will now actively avoid Best Buy to keep it.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; So in this video, Brian and I talk about a few important topics, including customer service, retail operations and service, and caring about your work environment. What does this have to do with health and calories? Everything. Talking about physical health so often excludes mental health, and having a good or bad shopping experience [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[3653],"tags":[],"class_list":["post-1162","post","type-post","status-publish","format-standard","hentry","category-insights"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3h6y2-iK","jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":5816,"url":"https:\/\/lemasney.com\/consulting\/2010\/11\/27\/336-of-365-is-your-moral-compass-inkscape-youcalledmewhatnow\/","url_meta":{"origin":1162,"position":0},"title":"A moral compass: You&#8217;re somewhere in the middle by John LeMasney via 365sketches.org #design #venn #diagram","author":"lemsy","date":"2010-11-27","format":false,"excerpt":"Here is a Venn diagram that shows what most of us are doing, morally speaking. I believe that we all have all the ability of all the best and all the worst of humanity within us, and that aside from our cumulative experiences and resulting mental health, the only deciding\u2026","rel":"","context":"In &quot;portfolio&quot;","block_context":{"text":"portfolio","link":"https:\/\/lemasney.com\/consulting\/category\/portfolio\/"},"img":{"alt_text":"A moral compass: You're somewhere in the middle by John LeMasney via 365sketches.org #design #venn #diagram","src":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2010\/11\/20101127contextualmap.png?fit=809%2C500&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2010\/11\/20101127contextualmap.png?fit=809%2C500&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2010\/11\/20101127contextualmap.png?fit=809%2C500&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2010\/11\/20101127contextualmap.png?fit=809%2C500&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1154,"url":"https:\/\/lemasney.com\/consulting\/2012\/07\/22\/lunch-on-july-22nd-2012\/","url_meta":{"origin":1162,"position":1},"title":"Lunch on July 22nd, 2012","author":"lemsy","date":"2012-07-22","format":false,"excerpt":"\u00a0 Hey, so I've gotten some feedback that people like the mental heath posts I've been putting up, and asked me to keep doing that, but that they really miss my food photos and calorie information, which makes sense, given the name of this blog. I agree. I'll try harder\u2026","rel":"","context":"In &quot;insights&quot;","block_context":{"text":"insights","link":"https:\/\/lemasney.com\/consulting\/category\/consulting\/insights\/"},"img":{"alt_text":"lunch on July 22nd, 2012","src":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2012\/07\/lunch-on-july-22nd-2012.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":4972,"url":"https:\/\/lemasney.com\/consulting\/2013\/11\/11\/on-identity-and-shopping-carts\/","url_meta":{"origin":1162,"position":2},"title":"On identity and shopping carts","author":"lemsy","date":"2013-11-11","format":false,"excerpt":"Who are you? So many ways exist to answer this question, but I suggest that one interesting way might be to look in your shopping cart. There are thousands of choices waiting in the aisles of Super Fresh, Giant, Stop and Shop, and Walgreens that it becomes inevitable that we\u2026","rel":"","context":"In &quot;brand&quot;","block_context":{"text":"brand","link":"https:\/\/lemasney.com\/consulting\/category\/consulting\/brand\/"},"img":{"alt_text":"A shopping cart filled with bagged groceries l...","src":"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/8\/83\/Shopping_cart.jpg\/300px-Shopping_cart.jpg","width":350,"height":200},"classes":[]},{"id":1099,"url":"https:\/\/lemasney.com\/consulting\/2012\/07\/21\/on-the-ideas-of-eternal-life-and-reincarnation-11\/","url_meta":{"origin":1162,"position":3},"title":"On the ideas of eternal life and reincarnation.","author":"lemsy","date":"2012-07-21","format":false,"excerpt":"In the interest of mental health to match my bodily health, I have been meditating. In talking to others about meditation, which need not be religious, many of my conversations have turned to religion, and in particular, the Buddhist idea of reincarnation, and inevitably, my formerly Catholic training in eternal\u2026","rel":"","context":"In &quot;insights&quot;","block_context":{"text":"insights","link":"https:\/\/lemasney.com\/consulting\/category\/consulting\/insights\/"},"img":{"alt_text":"John at 239 lbs","src":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2012\/07\/img_0049-png.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1371,"url":"https:\/\/lemasney.com\/consulting\/2013\/04\/30\/the-customer-and-the-service-self-checkout-and-new-jersey-library-technology-assessments\/","url_meta":{"origin":1162,"position":4},"title":"The Customer and the Service: Self-Checkout and New Jersey Library Technology Assessments","author":"lemsy","date":"2013-04-30","format":false,"excerpt":"In this episode, Sean and John talk about self-checkout woes in retail situations, and the process of doing a technology assessment in a New Jersey Library. Related articles Technology shortens lines at checkout New Jersey to improve homeless services through fingerprint scanning Camden County Library Offers Help and Services for\u2026","rel":"","context":"In &quot;brand&quot;","block_context":{"text":"brand","link":"https:\/\/lemasney.com\/consulting\/category\/consulting\/brand\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":37017,"url":"https:\/\/lemasney.com\/consulting\/2014\/07\/08\/art-craft-ppl-film-series-artist-society\/","url_meta":{"origin":1162,"position":5},"title":"&#8220;Art and Craft&#8221;, from the PPL Film Series, &#8220;The Artist in Society&#8221;","author":"lemsy","date":"2014-07-08","format":false,"excerpt":"On the Artist in Society Tonight, I had the opportunity to see the first of 8 films offered as a series on the artist in society at Princeton Public Library, and I enjoyed the first immensely. I'm not sure if one can describe the following discussion of the film as\u2026","rel":"","context":"In &quot;affiliations&quot;","block_context":{"text":"affiliations","link":"https:\/\/lemasney.com\/consulting\/category\/cv\/professional-affiliations\/"},"img":{"alt_text":"Mark Landis","src":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2014\/07\/Film-Still-7-web.jpg?fit=630%2C420&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2014\/07\/Film-Still-7-web.jpg?fit=630%2C420&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/lemasney.com\/consulting\/wp-content\/uploads\/2014\/07\/Film-Still-7-web.jpg?fit=630%2C420&ssl=1&resize=525%2C300 1.5x"},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/posts\/1162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/comments?post=1162"}],"version-history":[{"count":0,"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/posts\/1162\/revisions"}],"wp:attachment":[{"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/media?parent=1162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/categories?post=1162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lemasney.com\/consulting\/wp-json\/wp\/v2\/tags?post=1162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}